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PRIVACY – FURTHER INFORMATION
The Privacy Policy is part of the General Conditions that govern this Website.
Who is responsible for the processing of your data?
- HACIENDA DEL BUEN SUCESO Tax ID No.: B76090802
- Address: c/ Austria, Esq. Portugal, s/n, Urb. Montaña Roja, Playa Blanca, 35580, Yaiza, Lanzarote.
- Tel.: +34 928 635 030
- Mail: info@ricanahotels.com
- You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. You are advised to review it, and if you have registered and you access your account or profile, you will be informed of any changes.
If you are one of the following groups, consult the following information:
+ GUESTS
We inform you that your data will be processed in order to manage your reservation, your stay at the hotel and to guarantee the payment of the expenses resulting from this stay.
Your data will be sent to the Security Forces in compliance with the provisions of current legislation, as well as to the travel agencies or operators involved.
The data will be kept for at least 6 years, in compliance with fiscal, commercial, consumer and traveller registry-book regulations
What is the legal basis for processing your data?
The legal basis is your consent.
+ WEB OR E-MAIL CONTACTS
We can process your IP, what operating system or browser you use, and even the length of your visit, anonymously.
If you provide us with information in the contact form, you will identify yourself so as to be contacted, if necessary.
Answering your questions, applications or requests.
Managing the requested service, answering your application, or processing your request.
Information by electronic means, which relates to your request.
Commercial or events information by electronic means, provided that there is express authorization.
Performing analysis and improvements on the Web, about our products and services. Improving our commercial strategy.
What is the legal basis for processing your data?
The acceptance and consent of the interested party: In the cases where it is necessary to fill in a form and click on the “submit” button to make a request, completing the form and submitting it will necessarily imply that you have been informed and have expressly given your consent to the content of the clause annexed to said form or acceptance of the privacy policy.
All our forms show the symbol * when data are obligatory. If you do not complete these fields, or do not tick the acceptance checkbox for the privacy policy, sending the information will not be allowed. The following formula is usually shown: “□I am over 14 and I have read and accept the Privacy Policy.”
+ CLIENTS
For what purposes do we process your personal data?
Information by electronic means, that relates to your request.
Commercial or events information by electronic means, provided that there is express authorization.
Managing the administrative, communications and logistics services performed by the person in charge.
Billing and declaration of any relevant taxes.
Making any transactions as appropriate.
Control and debt recovery management.
What is the legal basis for processing your data?
The acceptance of a contractual relationship in the environment of the social network in question, and in accordance with its Privacy policies.
Facebook: http://www.facebook.com/policy.php?ref=pf
Instagram: https://help.instagram.com/155833707900388
Twitter: http://twitter.com/privacy
Linkedin: http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest: https://about.pinterest.com/es/privacy-policy
Google*: http://www.google.com/intl/es/policies/privacy/
*(Google+ y Youtube)
How long do we keep personal data?
We can only consult or cancel your data in a restricted way as they are part of a specific profile. We will process them as long as you let us do it, being friends or clicking on “I like it”, “continue” or similar buttons.
Any rectification of your data or restriction on information or publications must be made through the configuration of your profile or user on the social network itself.
Do we include third-party personal data?
No. As a general rule we only process data sent by their owners. If you supply us with third-party data, before you do so you must inform such third party and ask for its consent; otherwise, you hold us harmless for non-compliance with this requirement.
And children’s data?
We do not process data about children under 14 years of age. Therefore, please refrain from supplying such data if you are not that age or, as the case may be, from supplying data about third parties who are not that age. RICANAMAR INVERSIONES, S.L. declines any responsibility for non-compliance with this provision.
Do we make electronic communications?
They are made only to deal with your application if electronic communication is one of the means of communication you have supplied us with.
If we make any commercial communications, it will be because they have been previously and expressly authorized by you.
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